Storm Damage & Meter Base Repair in Newnan, GA
Storms, falling limbs and age can pull a service mast away from a house, crack a meter base or tear a weatherhead loose. When that happens, the repair usually takes two parties: a licensed electrician to fix the equipment you own, and your electric utility to disconnect and reconnect the power. Shocking Electric Solutions, Inc. repairs storm-damaged meter bases, service masts and service entrance equipment for homeowners in Newnan and Coweta County.
Who Owns What Outside Your House
Exact responsibilities vary by utility, so your utility has the final word, but this is the typical split:
- The utility owns the electric meter and the service drop or underground service lateral that brings power to your house, up to its point of connection
- The homeowner typically owns the meter base (the socket the meter plugs into), the service mast or conduit, the weatherhead, the service entrance conductors and everything inside, including the panel
Because the meter and the utility connection belong to the utility, only the utility can pull the meter, disconnect service and reconnect it. We coordinate with your utility so the power is safely off while we work and can be restored once the repair passes inspection.
Storm Damage We Repair
- Service masts bent or pulled away from the roof or wall by a falling limb
- Weatherheads torn loose, cracked or letting water into the mast
- Meter bases that are cracked, rusted, loose on the wall or burned inside
- Damaged or deteriorated service entrance cable
- Water in the meter base or panel after a storm
- Panels and breakers damaged by a surge or lightning-related event
Do Not Touch Damaged Service Equipment
Wires at the weatherhead and meter base are energized from the utility and cannot be shut off at your main breaker. If a line is down, a mast is pulled away, or the meter is hanging, stay back, keep children and pets away, and call your utility. Call 911 if anything is sparking or burning. Once the utility has made it safe, call us for the repair.
How a Meter Base or Mast Repair Works
- We inspect the damage and explain what needs repair or replacement, with a free estimate
- We get the permit required for service equipment work
- We coordinate with your utility to disconnect power when needed
- We repair or replace the mast, weatherhead, meter base and service entrance conductors to current code
- The work is inspected, then the utility reconnects service and reinstalls the meter
Timing depends on the extent of the damage, inspection scheduling and the utility’s reconnect schedule. After widespread storms, utilities prioritize restoring their own lines, so we keep you updated on where things stand.
Aging Meter Bases, Not Just Storms
Older meter bases can rust, loosen or overheat at the jaws where the meter plugs in. Warning signs include a meter that is warm or buzzing, scorch marks around the meter, flickering throughout the house, or a meter base pulling away from the wall. If your panel is also old or undersized, it can make sense to update the meter base and panel together as part of a service upgrade or panel upgrade.
Insurance After Storm Damage
Storm damage to the equipment you own may be covered by your homeowners insurance, depending on your policy. Take photos from a safe distance before repairs and keep your documentation. We can provide a written description of the damage we found and the repairs we made for your claim.
Related Electrical Services
- Power outage: utility or your house?
- Electrical service upgrades
- Electrical panel upgrades
- Whole-home surge protection
- Electrical troubleshooting and repair
Why Homeowners Choose Shocking Electric Solutions
- Georgia Class II Unrestricted electrical contractor license EN216120
- Serving Newnan and Coweta County since 2008, with IBEW Local 613 training behind our work
- Free estimates, so you know the plan before any work starts
- A 2-year warranty on our workmanship
- A 4.9-star rating on Google
- Same-day and next-day appointments often available
- Our motto: Done Right The First Time.
Serving Newnan and Nearby Communities
We serve homeowners throughout Newnan and Coweta County, plus Sharpsburg, Senoia, Moreland, Grantville, Turin, Peachtree City, Tyrone, Fayetteville, Palmetto, Carrollton and other towns within about 40 miles. Our office is at 1002 Highway 16 W, Suite A, Newnan, GA 30263.
Storm Damage to Your Meter or Mast?
Once the utility makes it safe, we repair the equipment you own and coordinate reconnection. Free estimates.
Call (678) 552-9399 or text (470) 516-7261. Office hours are Monday through Friday, 8 AM to 5 PM.
Learn more about Shocking Electric Solutions, your Newnan, GA electrician.
Frequently Asked Questions
Who is responsible for a damaged meter base?
In most cases the homeowner owns the meter base, mast and weatherhead, and the utility owns the meter and the service drop. Your utility can confirm its specific policy.
Can you repair a meter base without the power company?
No. The utility has to disconnect and reconnect service and handle the meter. We coordinate the timing with them.
Do I need a permit to replace a meter base?
Yes. Service equipment work requires a permit and inspection, and the utility generally will not reconnect until the work passes. We pull the permit.
A tree pulled the wires off my house. What do I do first?
Stay away from the wires and call your utility, or 911 if anything is sparking or burning. Once the utility makes it safe, call us to repair the mast and meter base.
Are estimates free?
Yes. Call (678) 552-9399 or text (470) 516-7261 to set up a free estimate.